Undurraga Sibaris Carménère Varela Hermanos S.A

Fast Shipping and Professional Packaging

We can offer a variety of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse personnel are well trained and will be able to pack the goods according to the exact and precise specifications. Your items are carefully inspected and properly secured before shipping. We deliver to hundreds of thousands of customers daily in different countries. This is an indication of our determination to become the biggest online retailer in the world. These warehouses are situated in Europe just as they are in USA.

Note: Orders with more than one item will be assigned a different processing time for each item.

Prior to shipment, our team will perform a thorough inspection on the items you purchased. Most orders are shipped within 48 hours. The delivery time varies between 3-7 days.

Returns

The stock is dynamic and we are unable to fully manage it because of the fact that several stakeholders are involved, including our warehouse and factory. The actual inventory can be changed at any time. You may not receive your order after it's been placed.

Our policy is valid for a period of 30 days. If it's been more 30 days since the date you made your purchase and we're unable to offer you a complete refund or exchange.

To be considered eligible for return it must be in its original packaging, unopened and in the condition you received it. The item must be returned in its original packaging.